Warranty Policy

Thank you for choosing ReaCenter for your shopping needs. We take pride in the quality and craftsmanship of our products and are committed to ensuring your satisfaction. This Warranty Policy outlines our warranty coverage and procedures to provide you with confidence in your purchases.

Limited Warranty Coverage:

  • ReaCenter offers a 30 days limited warranty on select products. The warranty coverage period may vary depending on the product and will be specified on the product's listing page.
  • This warranty covers defects in materials and workmanship under normal use and conditions.

Warranty Exclusions: Our warranty does not cover the following:

  • Damage resulting from misuse, abuse, neglect, accidents, or improper handling of the product.
  • Normal wear and tear, cosmetic damage, or minor cosmetic imperfections that do not affect the product's functionality.
  • Any unauthorized repairs or modifications made to the product.
  • Products that have been used in a manner contrary to their intended purpose or instructions.
  • Damage caused by acts of nature, such as floods, fires, earthquakes, or other similar events.

Warranty Claims: If you believe your product is covered by our warranty due to a defect in materials or workmanship, please follow these steps to initiate a warranty claim:

  1. Contact Customer Support: Reach out to our customer support team at [Provide contact information] to report the issue and request a warranty claim. Please include your order number, a detailed description of the issue, and any relevant photographs.

  2. Evaluation: Our team will review your warranty claim and may request additional information or evidence to assess the issue.

  3. Resolution: If your warranty claim is approved, we will provide one of the following solutions, depending on the circumstances:

    • Repair of the product.
    • Replacement of the product with an equivalent or similar item.
    • Refund for the purchase price of the product.
  4. Return of Defective Item: In some cases, we may require you to return the defective item. If requested, we will provide instructions on how to return the product.

Refunds and Replacements:

  • If your product is eligible for a refund or replacement under our warranty, you will be notified by our customer support team.
  • Refunds will be processed using the original payment method, and replacements will be shipped to you promptly.

Exceptions:

  • For certain products or categories, additional warranty terms and conditions may apply. These will be clearly stated on the product's listing page and may override the general warranty policy.

Questions or Assistance: If you have any questions or require assistance with a warranty claim, please contact our customer support team at support@reacenter.se.

Disclaimer: ReaCenter reserves the right to make changes to this Warranty Policy at any time. Any revisions will be posted on our website and will apply to future purchases.

We appreciate your trust in ReaCenter, and we are committed to providing you with products that meet our quality standards. This warranty policy is designed to ensure that your shopping experience is worry-free, knowing that your purchases are protected.